We currently offer free shipping within Canada and the United States. For shipping outside Canada and the United States, please contact us at support@lirvona.com or call +1 (437)-886-3936 for a custom shipping quote.

Orders are processed within 1-3 business days (Monday to Friday). Once processed, they are shipped out for delivery.

Order Handling Time: 1-3 business days

Shipping Transit Time: 6-10 business days

Total Estimated Delivery Time: 7-13 business days

Please note that unforeseen delays, such as weather conditions or carrier issues, may affect delivery times.

We partner with Canada Post, USPS, FedEx, or UPS to ensure reliable and secure delivery.

Yes, but you must contact us within 12 hours of placing your order at support@lirvona.com. Once an order is in transit, we cannot modify the delivery address.

We offer a 30-day return policy, meaning you have 30 days from the date you receive your item to request a return.

To be eligible for a return:

• The item must be unused, in its original packaging, and in the same condition as received.
• Certain items, such as personal care products or intimate products, cannot be returned. Please check the product description for exclusions.

If you received a damaged, defective, or incorrect item, contact us immediately at support@lirvona.com, and we will arrange a replacement or refund at no additional cost.

We accept the following payment methods:

Credit & Debit Cards: Visa, Master Card, American Express, Diners Club, Discover

Digital Wallets: Apple Pay, Google Pay, Shop Pay

Yes, we use secure encryption and trusted payment gateways to ensure your payment details are protected.